Get expert support — faster
The Equipment Issue Report is the fastest path to DAC technical support. By submitting machine details, serial numbers, software version, and a description of your issue before you call, you give our technical team the context they need to begin diagnosing your problem immediately — so your first conversation is focused on solutions, not data collection.
Complete the form below and click Submit. You will receive a confirmation and a copy of your submission by email. A DAC service technician will contact you promptly.
For large file transfers
For diagnostic files, log archives, or attachments larger than 5 MB — including .zip and .rar files — please use DAC’s dedicated file transfer portal:
dac-international.wetransfer.com
This portal accepts files up to 2 GB. Include your company name and machine serial number in the transfer notes so our team can match your files to your issue report.
Other ways to reach DAC technical support
Technical support email | support@dac-intl.com |
General phone | +1 (805) 684-8307 |